Order policies

Product orders and payment

Standard steel forms can be ordered for pickup through the website. Review every size and quantity before payment. Available payment methods are shown securely in Stripe checkout, and Ohio Metal Forms does not store full card or bank-account numbers.

Most forms are made to order rather than held in stock. Typical production time is about 7–8 business days, but the exact ready date is confirmed after we review the order.

Pickup is Monday–Friday, 8:00 a.m.–4:30 p.m. Do not arrive until we confirm that the order is ready and provide pickup instructions.

Local pickup orders currently use the 6.75% combined sales-tax rate for Sandusky, Erie County, Ohio.

Freight and custom quotes

Freight is not charged until we review the quantities, destination, and delivery requirements. We email a private quote showing products, applicable tax, freight, and the complete total. You review the delivered total before paying.

Freight availability, carrier timing, delivery area, and unloading requirements are confirmed with the quote. The customer is responsible for providing a complete, accurate delivery address and jobsite contact information.

Returns, exchanges, and refunds

Due to the nature of these products, all sales are final. Ohio Metal Forms does not accept returns or exchanges and does not offer refunds. Please verify sizes, quantities, compatibility, pickup or delivery details, and the final total before payment. Call us before paying if you want help reviewing an order.

Changes and cancellations

An unpaid order or quote can be cancelled by contacting us. After payment, changes or cancellation are not guaranteed and the all-sales-final policy applies. Expired or cancelled quote links cannot be paid.

Freight damage or shortages

Inspect freight when it arrives. Note visible damage or shortages on the carrier paperwork before signing when possible, keep the packaging and photographs, and contact us promptly so we can review the shipment with the carrier.

Business contact

Email office@ahner-industrial.com or call 419-515-2290. Ahner Industrial manufactures Ohio Metal Forms at 2001 E Perkins Ave, Sandusky, OH 44870. Pickup is Monday–Friday, 8:00 a.m.–4:30 p.m., after ready confirmation.