Privacy policy

Information we collect

We collect the information needed to answer inquiries, prepare quotes, process orders, arrange pickup or freight, accept payment, and provide order updates. This can include your name, company, email, phone number, delivery address, order details, notes, and communications with us.

The site also processes limited technical information needed for security and rate limiting. Your cart is stored in your browser so it remains available while you shop. We do not use advertising trackers or sell customer information.

Payments

Payments are processed through Stripe in a secure embedded checkout. Stripe receives the payment information you enter. Ohio Metal Forms does not store full card or bank-account numbers; we retain transaction identifiers and payment status so we can match payment to an order or quote.

How information is used and shared

We use customer information to operate the store, manufacture and fulfill orders, provide customer service, prevent abuse, maintain business records, and comply with legal obligations. Information is shared only as needed with service providers that support those purposes, including Stripe for payment processing, Microsoft services for transactional email, freight providers when delivery is requested, and our hosting provider.

Retention and security

Order, quote, payment-status, inquiry, and email-delivery records are retained as reasonably needed for fulfillment, accounting, customer service, dispute prevention, and legal obligations. The site uses HTTPS, restricted administrative access, rate limits, protected database storage, and recurring backups. No internet system can be guaranteed completely secure.

Your choices

You may ask us to review or correct your contact information, or request deletion where record-retention obligations do not require us to keep it. This website sends transactional messages about inquiries, orders, quotes, and payments; it does not currently operate a marketing-email list.

Contact

Email office@ahner-industrial.com or call 419-515-2290 with a privacy question.

Ahner Industrial, 2001 E Perkins Ave, Sandusky, OH 44870.